Ships Agency
Ship’s Agency sits at the core of NW Trading’s identity. With over 25 years of operational experience and a founder who dedicated more than 50 years to the shipping industry, it remains the foundation on which the business was built and continues to shape how we operate today.
We manage over 500 vessel agency calls each year, providing 365-day, 7-days-a-week coverage across our UK port network. Our experienced team combines long-standing industry relationships with deep technical knowledge and a meticulous, hands-on approach to every call.
From pre-arrival planning through to final clearance, we coordinate each stage with precision—ensuring safe, efficient and delay-free port calls. Supported by GAT-Ship’s tailor-made agency management software, we utilise an all-in-one digital platform for the execution and management of all agency tasks, enabling real-time communication, accurate documentation and full operational visibility throughout the port stay.
By combining proven heritage with modern operational capability, we deliver a ship’s agency service that is trusted, responsive and consistently aligned with our customers’ operational and commercial requirements.
Operational Capabilities
- Full ship’s agency coverage across multiple UK ports, 365 days a year
- End-to-end management of vessel arrivals, port operations and departures
- Port services coordination with port authorities, terminals and stevedores
- Cargo operations management across bulk, breakbulk and project cargoes
- Customs and immigration clearance
- Vessel documentation handling and regulatory compliance
- Central communication hub for owners, charterers, operators and service providers
- Crew management, welfare and shore support
- Bunkering coordination and fuel supply management
- Arrangement of provisions, bonded stores and freshwater supply
- Repairs, maintenance and specialist contractor coordination
- Waste disposal and environmental compliance
- Cash to Master arrangements
Chartering
Chartering is a natural extension of our deep-rooted shipping expertise. With decades of industry experience behind us, we provide a comprehensive service that ensures customers secure the most suitable vessel for their cargo requirements. Our approach is grounded in market knowledge, strong industry relationships and a clear understanding of each shipment’s operational demands…
